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Need a helping hand?

You've come to the right place.

Online help resources

Need help getting started? Looking for more information on a particular product area? Interested in demo videos? You'll find it all here.

Vendor's knowledgebase

Search a wealth of information over on the developer's website, including help getting started, guides for using specific features and articles to assist with troubleshooting.

Our knowledgebase

Search our own knowledgebase for solutions to common support issues that our SecurityGateway customers run into.

Go to our knowledgebase

SecurityGateway videos

Find recorded webinars, specific feature highlights, information on new releases and much more over on our busy YouTube channel.

Visit our YouTube channel

Contact details

P: +44 (0)161 660 5738

Give us a call. During normal business hours, we aim to answer all calls within 10 seconds and emails within the hour.

We're open from 9am to 5pm all week days except public bank holidays and over the Christmas/New Year break.

Office address

Zen Software Ltd
Sandbrook Park
Sandbrook Way
OL11 1RY