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Office working times
We're open from 9am to 5pm all weekdays except public bank holidays and over the Christmas/New Year break.
Free email supportIncluded for free
We aim to respond within 2 normal business days.
Priority telephone/email support1 and 12 month options available Recommended
Online help resources
Need help getting started? Looking for more information on a particular product area? Interested in demo videos? You'll find it all here.
Search a wealth of information over on the developer's website, including help getting started, guides for using specific features and articles to assist with troubleshooting.www.altn.com
Search our own knowledgebase for solutions to common support issues that our SecurityGateway customers run into.Go to our knowledgebase
Find recorded webinars, specific feature highlights, information on new releases and much more over on our busy YouTube channel.Visit our YouTube channel