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All orders placed on our website are subject to the following documents.

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The following documents also apply to all members of the Zen Software Partner Programme.

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Reviews

Mark Collins
Software is great and support is excellent, just what you want when moving to a new piece of software
Andrew Read
We are a Zen Software reseller and required assistance with a license for the Backup Assist Multi Site Manager. I spoke to James via the online chat and he had the license sorted in less than a minute. Excellent speedy service. Also this new software is excellent for managing multiple backups as it draws all the data into one easy-to-navigate portal. Ideal for us and is saving us serious man hours. Highly recommend both the product and Zen Software.
Sammy Eis
Top products, outstanding support.
Tony Phipps
We have been using MDaemon mail server on various client sites for over 10 years and on the very rare occasion when support is needed from Zen, it is both timely and professional - superb!
Damien Bird
I have been using MDaemon for 10 years+. On any occasion that I have made contact with the support team at Zen, I have always received a response back within hours with concise and clear instruction and advice. You can tell that the software application and technology is known inside out and I know exactly where to turn if I have a problem. It is almost too easy.
Matt Heneghan
The team at Zen are very helpful with supporting the email and archiving solutions. As an IT support company we know we can recommend and rely on the team at Zen Software to deliver unparalleled service and industry leading powerful solutions. Thank you to all the chaps on the help desk for your quick response times and seemingly non existent hold queues. I always get straight through to someone.
George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.
Keith Mantripp
Excellent and very prompt response to my support request. A solution found by following the support engineers instructions, issue resolved in under 2 hours!
Blazer Systems
Gold plated service from ZEN Software, fast response and very capable staff, makes for a very easy life when you have this level of fantastic support, THANK YOU!!!
L Nicholls
Brilliant support company, no nonsense they just do what you require with no drama.Having worked with them for more than eight years they never fail to surprise and go the extra mile. Ross offered to help with a complex problem - he took ownership the next day the results were in my email Inbox ready for me to progress the issue. Offering to help and taking on additional work is not the norm with companies after the purchasing phase has elapsed this not the case with Zensoft support and help is always at hand. Outstanding Company!!

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Latest Blog Posts

MailStore Drop-in Session – A Reseller’s Guide to MailStore for End Users and Business Owners

04 Jun 2020

BackupAssist 10.5.2

02 Apr 2020

Lets Encrypt issues its 1 Billionth Certificate!

28 Feb 2020

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