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All orders placed on our website are subject to the following documents.

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The following documents also apply to all members of the Zen Software Partner Programme.

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Reviews

George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.
Tim Holyomes
After using Zen for our broadband/internet needs for the past 10 years and always being looked after in a fast and efficient manner we looked at using Zen Software hoping for the same quick, reliable and helpful support. If anything Zen Software have surpassed the already high standards they have set in the past and once again provide the type of service that gives you confidence in their brand. Keep doing what your doing!
Simon Kibble
Zen are without doubt the best service provider we use (or have ever used). The personal level of service is outstanding. There is always somebody there to help, at the end of the phone when you need it. Frost Meadowcroft have used Zen for over 10 years and would not hesitate to recommend Zen Software to any other business needing core IT software solutions such as email, backup and archiving. Thank you for making our business work better!
Morris Leslie
Having worked with many suppliers in the past I rarely feel compelled to post comment, however I'm very happy to endorse Zen Software. As a user of both Mail store and now Security Gateway. The team are competent and responsive stating from Pre Sales through the trials of my products and on to after sales, sticking with me on any issues and many questions I had install or other wise. A real breath of fresh air and would highly recommend them.
Andrew Read
We are a Zen Software reseller and required assistance with a license for the Backup Assist Multi Site Manager. I spoke to James via the online chat and he had the license sorted in less than a minute. Excellent speedy service. Also this new software is excellent for managing multiple backups as it draws all the data into one easy-to-navigate portal. Ideal for us and is saving us serious man hours. Highly recommend both the product and Zen Software.
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Hunt Palmer
If only all companies were like Zen - on the one occasion where a response took more than a few minutes I was wondering if the message had gotten through. When I checked in with them to find out they were testing a solution out for something a bit off the beaten track.
Blazer Systems
Gold plated service from ZEN Software, fast response and very capable staff, makes for a very easy life when you have this level of fantastic support, THANK YOU!!!
Keith Mantripp
Excellent and very prompt response to my support request. A solution found by following the support engineers instructions, issue resolved in under 2 hours!
Paul Jones
Timely response to a support question, perfectly explained and simple to follow instructions.

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Latest Blog Posts

BackupAssist 10.5.0 now supports Exchange 2019 and SQL server 2017

30 Oct 2019

Purchase two NEW MailStore licences during October and November and receive a £50 Amazon voucher

23 Sep 2019

MailStore “123” summer promo on NEW purchases

25 Jul 2019

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