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Terms and Conditions

All orders placed on our website are subject to the following documents.

General Terms And Conditions
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The following documents also apply to all members of the Zen Software Partner Programme.

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Reviews

Hunt Palmer
If only all companies were like Zen - on the one occasion where a response took more than a few minutes I was wondering if the message had gotten through. When I checked in with them to find out they were testing a solution out for something a bit off the beaten track.
Andrew Read
We are a Zen Software reseller and required assistance with a license for the Backup Assist Multi Site Manager. I spoke to James via the online chat and he had the license sorted in less than a minute. Excellent speedy service. Also this new software is excellent for managing multiple backups as it draws all the data into one easy-to-navigate portal. Ideal for us and is saving us serious man hours. Highly recommend both the product and Zen Software.
Blazer Systems
Gold plated service from ZEN Software, fast response and very capable staff, makes for a very easy life when you have this level of fantastic support, THANK YOU!!!
Sally Latimer-Boyce
Zen are without a doubt, one of our preferred Suppliers. Not only are the products exceptional, the team provide outstanding customer care. The Support Team deliver quick and comprehensive responses, and the Sales Team are honest, proactive and impartial. Mark, Neil, James - and everyone else at Zen - you're all MARVELLOUS!
Scott Lincoln
Awesome support! Each time these guys fix my problems fast and right everytime - big thanks chaps!
Matt Heneghan
The team at Zen are very helpful with supporting the email and archiving solutions. As an IT support company we know we can recommend and rely on the team at Zen Software to deliver unparalleled service and industry leading powerful solutions. Thank you to all the chaps on the help desk for your quick response times and seemingly non existent hold queues. I always get straight through to someone.
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Morris Leslie
Having worked with many suppliers in the past I rarely feel compelled to post comment, however I'm very happy to endorse Zen Software. As a user of both Mail store and now Security Gateway. The team are competent and responsive stating from Pre Sales through the trials of my products and on to after sales, sticking with me on any issues and many questions I had install or other wise. A real breath of fresh air and would highly recommend them.
Glyn Pascoe
Amazing UK support team, nothing is too much trouble. Fast response and always happy to help.
David Ashworth
Despite the small size of my company Zen have provided excellent support for any issues I've had, which have been few. SecurityGateway and BackupAssist are great products and have protected and rescued my customers data brilliantly over the years.

Recent Tweets

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Latest Blog Posts

MailStore 12 – Easy SSL with Let’s Encrypt and new MailStore Gateway

11 Apr 2019

How to Perform a Cloud Backup with BackupAssist

08 Apr 2019

How to unlock troublesome Zip backups in BackupAssist?

26 Mar 2019

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