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Terms and Conditions

All orders placed on our website are subject to the following documents.

General Terms And Conditions
Website Usage Terms And Conditions
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The following documents also apply to all members of the Zen Software Partner Programme.

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Reviews

Dave W
Excellent software and your tech support is better than any of the companies that I deal with! Mark McGuire deserves a **BIG** pay rise!!!!
Richard Mansell
Really helpful and responsive technical support to refine junk and spam mail settings on the always excellent and highly configurable MDaemon mail server that we have used for over 15 years.
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Andy Thompson
I 'inherited' MDaemon when I started here two years ago and not only am I massively impressed with the software itself but the support is second to none. I have never worked with a company that is as quick to respond and knowledgeable as Zen Software.
Keith Mantripp
Excellent and very prompt response to my support request. A solution found by following the support engineers instructions, issue resolved in under 2 hours!
David Ashworth
Despite the small size of my company Zen have provided excellent support for any issues I've had, which have been few. SecurityGateway and BackupAssist are great products and have protected and rescued my customers data brilliantly over the years.
Matt Heneghan
The team at Zen are very helpful with supporting the email and archiving solutions. As an IT support company we know we can recommend and rely on the team at Zen Software to deliver unparalleled service and industry leading powerful solutions. Thank you to all the chaps on the help desk for your quick response times and seemingly non existent hold queues. I always get straight through to someone.
Morris Leslie
Having worked with many suppliers in the past I rarely feel compelled to post comment, however I'm very happy to endorse Zen Software. As a user of both Mail store and now Security Gateway. The team are competent and responsive stating from Pre Sales through the trials of my products and on to after sales, sticking with me on any issues and many questions I had install or other wise. A real breath of fresh air and would highly recommend them.
David Lloyd-Jones
My company has ben using Zen Software's MDaemon email server for 8 years and it has been efficient, effective and very easy to administer. We have recently moved our emails from own server to Zen's hosted cloud service and it is working just as well. The move was done at very short notice from me. I called their sales line with my request and within a couple of hours I was sitting in front of my old server watching their Technical Support man remotely move 8 years worth of emails onto the new hosted server. The technician was very knowledgable and explalned everything I needed to know in terms I could understand. The whole operation was painless and achieved a seamless transition of our email service. First class!
Simon Kibble
Zen are without doubt the best service provider we use (or have ever used). The personal level of service is outstanding. There is always somebody there to help, at the end of the phone when you need it. Frost Meadowcroft have used Zen for over 10 years and would not hesitate to recommend Zen Software to any other business needing core IT software solutions such as email, backup and archiving. Thank you for making our business work better!

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Latest Blog Posts

MailStore 12 – Easy SSL with Let’s Encrypt and new MailStore Gateway

11 Apr 2019

How to Perform a Cloud Backup with BackupAssist

08 Apr 2019

How to unlock troublesome Zip backups in BackupAssist?

26 Mar 2019

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