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Terms and Conditions

All orders placed on our website are subject to the following documents.

General Terms And Conditions
Website Usage Terms And Conditions
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The following documents also apply to all members of the Zen Software Partner Programme.

General Terms And Conditions Of Partner Programme
Alt-N Further Terms And Conditions
Cortex Further Terms And Conditions
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Reviews

Paul Jones
Timely response to a support question, perfectly explained and simple to follow instructions.
Scott Lincoln
Awesome support! Each time these guys fix my problems fast and right everytime - big thanks chaps!
Andrew Read
We are a Zen Software reseller and required assistance with a license for the Backup Assist Multi Site Manager. I spoke to James via the online chat and he had the license sorted in less than a minute. Excellent speedy service. Also this new software is excellent for managing multiple backups as it draws all the data into one easy-to-navigate portal. Ideal for us and is saving us serious man hours. Highly recommend both the product and Zen Software.
Simon Kibble
Zen are without doubt the best service provider we use (or have ever used). The personal level of service is outstanding. There is always somebody there to help, at the end of the phone when you need it. Frost Meadowcroft have used Zen for over 10 years and would not hesitate to recommend Zen Software to any other business needing core IT software solutions such as email, backup and archiving. Thank you for making our business work better!
Matt Heneghan
The team at Zen are very helpful with supporting the email and archiving solutions. As an IT support company we know we can recommend and rely on the team at Zen Software to deliver unparalleled service and industry leading powerful solutions. Thank you to all the chaps on the help desk for your quick response times and seemingly non existent hold queues. I always get straight through to someone.
Hunt Palmer
If only all companies were like Zen - on the one occasion where a response took more than a few minutes I was wondering if the message had gotten through. When I checked in with them to find out they were testing a solution out for something a bit off the beaten track.
Richard Mansell
Really helpful and responsive technical support to refine junk and spam mail settings on the always excellent and highly configurable MDaemon mail server that we have used for over 15 years.
Sammy Eis
Top products, outstanding support.
Tony Phipps
We have been using MDaemon mail server on various client sites for over 10 years and on the very rare occasion when support is needed from Zen, it is both timely and professional - superb!
George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.

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Latest Blog Posts

MailStore “123” summer promo on NEW purchases

25 Jul 2019

How to create a ‘Private Cloud’ backup to a Synology NAS using WebDAV

30 May 2019

Simplified Archiving of Email Cloud Services with MailStore Gateway

29 May 2019

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