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Terms and Conditions

All orders placed on our website are subject to the following documents.

General Terms And Conditions
Website Usage Terms And Conditions
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The following documents also apply to all members of the Zen Software Partner Programme.

General Terms And Conditions Of Partner Programme
Alt-N Further Terms And Conditions
Cortex Further Terms And Conditions
MailStore Further Terms And Conditions

Reviews

Dave W
Excellent software and your tech support is better than any of the companies that I deal with! Mark McGuire deserves a **BIG** pay rise!!!!
Hunt Palmer
If only all companies were like Zen - on the one occasion where a response took more than a few minutes I was wondering if the message had gotten through. When I checked in with them to find out they were testing a solution out for something a bit off the beaten track.
Glyn Pascoe
Amazing UK support team, nothing is too much trouble. Fast response and always happy to help.
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Simon Kibble
Zen are without doubt the best service provider we use (or have ever used). The personal level of service is outstanding. There is always somebody there to help, at the end of the phone when you need it. Frost Meadowcroft have used Zen for over 10 years and would not hesitate to recommend Zen Software to any other business needing core IT software solutions such as email, backup and archiving. Thank you for making our business work better!
George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.
Andrew Read
We are a Zen Software reseller and required assistance with a license for the Backup Assist Multi Site Manager. I spoke to James via the online chat and he had the license sorted in less than a minute. Excellent speedy service. Also this new software is excellent for managing multiple backups as it draws all the data into one easy-to-navigate portal. Ideal for us and is saving us serious man hours. Highly recommend both the product and Zen Software.
Mark Collins
Software is great and support is excellent, just what you want when moving to a new piece of software
Sammy Eis
Top products, outstanding support.
Tim Holyomes
After using Zen for our broadband/internet needs for the past 10 years and always being looked after in a fast and efficient manner we looked at using Zen Software hoping for the same quick, reliable and helpful support. If anything Zen Software have surpassed the already high standards they have set in the past and once again provide the type of service that gives you confidence in their brand. Keep doing what your doing!

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Latest Blog Posts

How to create a ‘Private Cloud’ backup to a Synology NAS using WebDAV

30 May 2019

Simplified Archiving of Email Cloud Services with MailStore Gateway

29 May 2019

MailStore 12 – Easy SSL with Let’s Encrypt and new MailStore Gateway

11 Apr 2019

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