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All orders placed on our website are subject to the following documents.

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Reviews

Tim Holyomes
After using Zen for our broadband/internet needs for the past 10 years and always being looked after in a fast and efficient manner we looked at using Zen Software hoping for the same quick, reliable and helpful support. If anything Zen Software have surpassed the already high standards they have set in the past and once again provide the type of service that gives you confidence in their brand. Keep doing what your doing!
George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.
Geoff Amer
Been with Zen Software for over a decade as we use Mdaemon. They have always been fantastic in any issues we have had and are very patient with us for some of the more difficult technical ones. Keep up the good work Ross, Mark and crew.
L Nicholls
Brilliant support company, no nonsense they just do what you require with no drama.Having worked with them for more than eight years they never fail to surprise and go the extra mile. Ross offered to help with a complex problem - he took ownership the next day the results were in my email Inbox ready for me to progress the issue. Offering to help and taking on additional work is not the norm with companies after the purchasing phase has elapsed this not the case with Zensoft support and help is always at hand. Outstanding Company!!
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Philip Curle
Why am I not surprised that these guys have a 5 star rating. My law firm has benefited immensely from their software but it is the support that stands out. Mark McGuire in particular has the patience of a saint. I am using them as an example to all my own team.. Great customer service is so rare these days. Keep up the good work.
Jonathan Reddaway
Attentive and friendly support. No matter how obscure our question, the Support Team had the answer and showed amazing diligence in sorting out any issues we had. Contacting Zen was straightforward we never, in over 20 years, had to wait more than a brief moment whether we were calling from London or via Skype from overseas. This of course is probably owing to the robust quality of the software in the first place (which therefore requires less support) but without doubt also to the training and professionalism of the Support Team who answered all questions immediately and solved issues every time.
Tony Phipps
We have been using MDaemon mail server on various client sites for over 10 years and on the very rare occasion when support is needed from Zen, it is both timely and professional - superb!
Scott Lincoln
Awesome support! Each time these guys fix my problems fast and right everytime - big thanks chaps!
Simon Kibble
Zen are without doubt the best service provider we use (or have ever used). The personal level of service is outstanding. There is always somebody there to help, at the end of the phone when you need it. Frost Meadowcroft have used Zen for over 10 years and would not hesitate to recommend Zen Software to any other business needing core IT software solutions such as email, backup and archiving. Thank you for making our business work better!

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Latest Blog Posts

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04 Jun 2020

BackupAssist 10.5.2

02 Apr 2020

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