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The following documents also apply to all members of the Zen Software Partner Programme.

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Reviews

Morris Leslie
Having worked with many suppliers in the past I rarely feel compelled to post comment, however I'm very happy to endorse Zen Software. As a user of both Mail store and now Security Gateway. The team are competent and responsive stating from Pre Sales through the trials of my products and on to after sales, sticking with me on any issues and many questions I had install or other wise. A real breath of fresh air and would highly recommend them.
L Nicholls
Brilliant support company, no nonsense they just do what you require with no drama.Having worked with them for more than eight years they never fail to surprise and go the extra mile. Ross offered to help with a complex problem - he took ownership the next day the results were in my email Inbox ready for me to progress the issue. Offering to help and taking on additional work is not the norm with companies after the purchasing phase has elapsed this not the case with Zensoft support and help is always at hand. Outstanding Company!!
George Gardiner
I've been a user of mDaemon for 10+ years and ever support issue I have forwarded to Zen Software has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible. I don't give false praise (I'm an incredibly demanding IT lawyer and don't suffer fools lightly) and I can genuinely say that it is a delight working with the support team at Zen Software. The support fees I pay for the software are definitely worth it in this instance.
Martin Longbottom
Brilliant service. never failed me yet on a support call. always helpful, best support desk I ever deal with well done guys. i wish they were all like you.
Tony Phipps
We have been using MDaemon mail server on various client sites for over 10 years and on the very rare occasion when support is needed from Zen, it is both timely and professional - superb!
Matt Heneghan
The team at Zen are very helpful with supporting the email and archiving solutions. As an IT support company we know we can recommend and rely on the team at Zen Software to deliver unparalleled service and industry leading powerful solutions. Thank you to all the chaps on the help desk for your quick response times and seemingly non existent hold queues. I always get straight through to someone.
Damien Bird
I have been using MDaemon for 10 years+. On any occasion that I have made contact with the support team at Zen, I have always received a response back within hours with concise and clear instruction and advice. You can tell that the software application and technology is known inside out and I know exactly where to turn if I have a problem. It is almost too easy.
Mark Collins
Software is great and support is excellent, just what you want when moving to a new piece of software
Keith Mantripp
Excellent and very prompt response to my support request. A solution found by following the support engineers instructions, issue resolved in under 2 hours!
Dave W
Excellent software and your tech support is better than any of the companies that I deal with! Mark McGuire deserves a **BIG** pay rise!!!!

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Latest Blog Posts

CompTIA UK Channel Community Regional Meeting in Manchester

24 Feb 2020

MailStore 12.1 – Better user experience, up to 20% faster and added security improvements

05 Feb 2020

Donating our office 3D printer to help out a local charity Empowered People

13 Jan 2020

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