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Terms and Conditions

All orders placed on our website are subject to the following documents.

General Terms And Conditions
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The following documents also apply to all members of the Zen Software Partner Programme.

General Terms And Conditions Of Partner Programme
Alt-N Further Terms And Conditions
Cortex Further Terms And Conditions
MailStore Further Terms And Conditions

Reviews

Dave W
Excellent software and your tech support is better than any of the companies that I deal with! Mark McGuire deserves a **BIG** pay rise!!!!
Keith Mantripp
Excellent and very prompt response to my support request. A solution found by following the support engineers instructions, issue resolved in under 2 hours!
Morris Leslie
Having worked with many suppliers in the past I rarely feel compelled to post comment, however I'm very happy to endorse Zen Software. As a user of both Mail store and now Security Gateway. The team are competent and responsive stating from Pre Sales through the trials of my products and on to after sales, sticking with me on any issues and many questions I had install or other wise. A real breath of fresh air and would highly recommend them.
Andy Thompson
I 'inherited' MDaemon when I started here two years ago and not only am I massively impressed with the software itself but the support is second to none. I have never worked with a company that is as quick to respond and knowledgeable as Zen Software.
Damien Bird
I have been using MDaemon for 10 years+. On any occasion that I have made contact with the support team at Zen, I have always received a response back within hours with concise and clear instruction and advice. You can tell that the software application and technology is known inside out and I know exactly where to turn if I have a problem. It is almost too easy.
Hunt Palmer
If only all companies were like Zen - on the one occasion where a response took more than a few minutes I was wondering if the message had gotten through. When I checked in with them to find out they were testing a solution out for something a bit off the beaten track.
Sally Latimer-Boyce
Zen are without a doubt, one of our preferred Suppliers. Not only are the products exceptional, the team provide outstanding customer care. The Support Team deliver quick and comprehensive responses, and the Sales Team are honest, proactive and impartial. Mark, Neil, James - and everyone else at Zen - you're all MARVELLOUS!
David Ashworth
Despite the small size of my company Zen have provided excellent support for any issues I've had, which have been few. SecurityGateway and BackupAssist are great products and have protected and rescued my customers data brilliantly over the years.
Paul Jones
Timely response to a support question, perfectly explained and simple to follow instructions.
Sammy Eis
Top products, outstanding support.

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Latest Blog Posts

BackupAssist 10.5.0 now supports Exchange 2019 and SQL server 2017

30 Oct 2019

Purchase two NEW MailStore licences during October and November and receive a £50 Amazon voucher

23 Sep 2019

MailStore “123” summer promo on NEW purchases

25 Jul 2019

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