The new BackupAssist ER:
fully automated, “disk to disk to cloud”
backup software for Windows Servers.

Now you’re prepared… to achieve predictable and successful recoveries, both locally and in the cloud. BackupAssist ER makes it easy, giving you Express Recovery for low downtime, and Expert Response options in an affordable software package.

What is BackupAssist ER?

BackupAssist ER is a lightweight software package that you install onto your Windows machines.

BackupAssist ER
  • Easily set up and schedule system image backups.
  • These backups can be sent locally (on-premise) and into the cloud.
  • Numerous recovery tools are provided - including granular file recovery, the VM Instant Boot recovery, the full Bare Metal Recovery, and granular recovery of Exchange Server items.
  • Recover locally (on-premise), or remotely (cloud) - from either your local or cloud backup.
  • CryptoSafeGuard helps keep your backups safe from ransomware.
  • Get the benefits and recovery options provided by DRaaS or appliance based systems, at a fraction of the cost.

What's in it for you...

BackupAssist ER allows you to protect your Windows systems with state-of-the-art backups, giving you enduring resilience to cyber events, keeping you in business even if disaster occurs.

Cybercrime: Hacking, Hijack Cybercrime: Hacking, Hijack
Natural Disaster, Fire, Equipment Theft Natural Disaster, Fire, Equipment Theft
Ransomware Malicious Insider Activity & Sabotage

There have never been more ways to lose data, as cybercrime has exploded in recent years. Now you can easily insure yourself and extenuate risks with BackupAssist ER.

Using BackupAssist ER delivers these great benefits and capabilities

Enduring Resilience

Cybercrime is an unfortunate part of 21st century life. Add to that, the traditional risks of natural disasters, theft, and malicious insiders.

Resilience is about preparing for, withstanding and recovering from attacks and disaster events

Eliminating Ransoms

So many organizations back up their data but still have to pay ransoms when they’re hit. Why? The devil is always in the detail.

The right backup, like BackupAssist ER, with CryptoSafeGuard, mitigates against many of the risks that catch others out.

Expert Response

Disaster situations are extremely stressful, emotionally draining and testing for emergency responders.

With BackupAssist ER, you can respond like an expert, instead of reacting haphazardly, by following our well documented recovery playbooks.

Extreme Recovery

Full server recoveries are oftentimes required in adverse and challenging circumstances. You cannot rely on always having the same hardware or cloud as your recovery target.

BackupAssist ER can back up any source (physical, virtual, cloud) and recover to any target (physical, virtual, cloud) with the same Lifeline Recovery media..

Easy Restore

Users frequently make mistakes and require specific and targeted pieces of data to be restored from backup.

Full search capabilities across all backup history make restoring granular pieces of data easy.

Extended Retention

Many laws mandate extended data retention. Keeping historical backups is an ideal way to meet these requirements.

Retrieve your data from backups, even years or decades later, thanks to our well designed procedures and systems.

How does BackupAssist ER work?

BackupAssist ER protects your Windows systems with state-of-the-art backups, giving you the full range of recovery options for different circumstances – P2P, P2V, V2P, V2V, P2C, V2C.

This delivers enduring resilience to cyber events, keeping you in business even if disaster occurs.
Let’s look into the technical details.

  • Next Generation Backup

    Next Generation, Disk-to-Disk-to-Cloud backup

    Modern cyber-resilience requires system backups that are stored both onsite and offsite. BackupAssist ER delivers this with a fully automated backup system.

    • 1. The backup architecture

      BackupAssist ER features a Disk-to-Disk-to-Cloud (D2D2C) architecture*.

      • The first stage is a drive image, performed to a local disk.
      • The second stage is replicating the drive image to the cloud.

      This architecture enables both full system recovery and granular restores.

      Recovering from your local backup gives you the fastest recovery time. Meanwhile, the cloud copy is a dependable fallback in case your local backup has been destroyed.

      BYO storage model means you can control exactly where your data is stored, while fully owning your backup data, and saving on costs.

      Data portability and redundancy are easy because both the local and cloud copies of the backup can be further replicated:

      • Local backups – can be replicated by copying the backup directory
      • Cloud backups – can be replicated into a different storage container by copying all blobs across.
      • You can recreate a local backup from the cloud copy by using the Download Cloud Backup feature.

      This architecture gives you numerous recovery options – so you can choose the best recovery depending on your particular situation.

      * As an alternative to D2D2C, it is possible to simply perform straight Disk-to-Disk backups.

    • 2. Local backups

      Backup Engine: BackupAssist’s NextGen drive image engine.

      Supported destinations:

      • any locally mapped disk (USB, iSCSI),
      • network share (including NAS)

      Backup file format: VHDX file

      Past versioning: achieved through reverse incremental (reverse delta)

      VSS support: all VSS compatible applications are supported via VSS snapshotting when the backup runs.

      Compression: to maintain compatibility with the VHDX file format, the local backup is not compressed.

      Encryption: optionally encrypt using AES-256 encryption controlled by secret password.

      Resilience to failure:

      • if a backup is interrupted, the subsequent backup will auto recover
      • because of the reverse incremental design, you will never suffer a broken chain of incremental backups or need to collapse incremental backups to save space.

      Manually replicating the backup: simply copy the BackupAssistBackups directory to a new destination.

    • 3. Cloud backups

      Backup Engine: BackupAssist’s file-based cloud backup engine.

      Supported destinations:

      • Amazon S3 bucket
      • Microsoft Azure blob storage container

      Backup file format: proprietary deduplicated, compressed and encrypted data blob

      Past versioning: every past version is independent of each other, due to the design. There are no differentials or incrementals. The retention policy for cloud backups (the number of past versions to retain) is independent of the retention policy of the local backup.

      Deduplication and compression: achieves typical space savings of 50% to 75%.

      Encryption: data is always encrypted using AES-256 encryption controlled by secret password.

      Resilience to failure:

      • if a backup is interrupted, the subsequent backup will auto recover

      Manually replicating the backup to another cloud storage provider: simply copy the entire contents of a cloud storage container to a new destination.

      Manually downloading the backup: you can recreate a local backup in VHDX format by downloading a cloud backup using the BackupAssist ER console.

    For more details, see the product walk-through – install, set up and start a disk-to-disk-to-cloud backup in 4 minutes 51 seconds.

  • VM Instant Boot

    VM Instant Boot for Emergency Response

    Get running again in just a few minutes.

    If your server goes down, and productivity has ground to a halt. VM Instant Boot allows you to boot your backup directly as a Hyper-V Guest machine.

    • Suitable for situations where your local backup is intact.
    • Works regardless of whether your original machine was physical or virtual.
    • Any suitable machine can be used as the Hyper-V Host. The host's OS does not matter.
    • The original backup is always preserved 100% - there are no writes over existing backups.
    • You can boot your latest backup, or any historical backup.
    • 1. Preparing a backup for VM Instant Boot

      Preparing an existing BackupAssist ER backup for VM Instant Boot is easy.

      Every BackupAssist ER backup comes with a command line tool called “vm-instant-boot.exe”. This applies even if you downloaded your backup from the cloud copy. This tool performs the magic of making a backup bootable in Hyper-V.

      • Firstly, you then need a machine that can act as a Hyper-V Host. We recommend Windows Server 2019 for best results.
      • Then connect the backup to this host machine and run command prompt. Run the tool to list your available backups, and choose which backup to make bootable.
      • Run the tool to make your selected backup bootable. The process takes under a minute to run.

      After completion, differencing disks will be created for each volume that was backed up. You then use those differencing disks in Step 2.

    • 2. Setting up a Hyper-V Guest

      Create a new Hyper-V Guest machine and point the guest’s virtual hard disks to the differencing disks that were created in Step 1.

      Then simply run the machine.

      It may need to reboot a few times as new hardware is detected and device drivers are installed.

    • 3. Full recovery

      After booting your machine as a Hyper-V guest for your emergency recovery, business operations can resume.

      You can then plan for what you would do for a long-term recovery.

      Many administrators will choose to do a full Bare Metal Recovery to new hardware, at a scheduled period of downtime (such as the weekend). The process for this is straightforward.

      • Back up your instant boot VM to a different (temporary) location.
      • Take your VM Instant Boot guest offline.
      • Perform a BMR from the backup of the temporary location.
      • After the BMR is complete, you can resuming backing up to the original backup device.

    For more details, see the product walk-throughs:

  • Bare Metal Recovery

    Bare Metal Recovery with Lifeline Recovery Media

    When the worst happens and you need to do a full server rebuild from bare metal, reach for your Lifeline Recovery Media.

    • Bootable Recovery Environment - boot a "blank" machine in order to reimage your computer from backup
    • Extreme recovery situations are handled with ease – P2P, P2V, P2C, V2P, V2V, V2C, C2P, C2V, C2C.
    • One disc for all Window OS versions, making it super convenient for administrators
    • Commence your recovery with just 5 mouse clicks – it’s that simple.
    • 1. Creating your Lifeline

      When to create it: normally you only need to do it once. We recommend creating your Lifeline after setting up your first backup job. However, it can be created at any time.

      Supported media: USB Flash Drive, or ISO

      Supported Operating Systems: you can create Lifeline using any Operating System (Windows Server 2012 or later), and use it to recover any supported operating system.

      Size of media: approximately 512MB.

    • 2. Using your Lifeline

      On physical machines: insert your USB media into the computer, and boot off Lifeline.

      On virtual (guest) machines: copy the ISO file to the host on which you are recovering. Then configure your hypervisor to attach the ISO as a CD/DVD drive.

      Loading drivers: from within the Recovery Environment, you may load additional drivers.

      Recovery process: you can select which disks to re-image. You can specify which volume to recover to which disk.

      Recovering to different sized disks: you can recover any volume to a new disk as long as the new disk is of equal or bigger size. Volumes may be recovered to different disks of smaller size, as long as there is enough space to host each volume.

      • Original machine: single 4TB disk, with 2 volumes, each 2TB.
      • Recovery machine: two 3TB disks.

      This scenario is allowable, because each of the 2TB volumes can fit onto the new 3TB disks.

      Hardware independent recovery: Lifeline supports recovery to dissimilar hardware. One or more reboots may be required after the recovery is complete, as Windows installs new drivers.

    • 3. Support tools

      Command Prompt: you may start a command prompt within Lifeline and run useful tools such as diskpart.

      Diagnostics: if you encounter a problem, Lifeline can create a diagnostics file that will help BackupAssist Support troubleshoot the problem.

      Remote sessions: Lifeline media includes the ability to open a remote session so that BackupAssist Technical Support can assist.

    For more details, see the product walk-throughs:

  • Granular Recovery

    Granular Recovery for Files, Exchange and Apps

    Oftentimes, your recoveries will be in response to user accidents. When all you need back are some files or emails, BackupAssist ER’s granular recovery comes to the rescue.

    • 1. Recovering files and folders

      Files and folders can be recovered from either a local or cloud backup.

      Restore options:

      • Restore to original location, or alternate location.
      • Optionally restore NTFS security attributes and access controls.
      • Optionally take ownership of files and folders after completion.
      • Restoring from the cloud – apply throttling to control bandwidth usage.
    • 2. Recovering VSS applications

      VSS applications can be recovered from either a local or cloud backup.

      BackupAssist ER creates application-consistent backups using VSS to ensure that the application data is complete and consistent with each backup.

      Different applications offer different levels of granularity in the restore. For SQL and Exchange, you can choose specific databases to restore.

      Restore options:

      • Restore to original location, or alternate location.
      • Optionally restore NTFS security attributes and access controls.
      • Optionally take ownership of files and folders after completion.
      • Restoring from the cloud – apply throttling to control bandwidth usage.
    • 3. Recovering Exchange items

      BackupAssist ER includes the Exchange Granular Restore, a dedicated console that makes it easy to locate and recover specific mailbox items.

      Exchange Granular Restore can be run on local backups only. If you need to restore from your cloud backup, you can download the Exchange backup files first.

      These items can be restored:

      • Restore these items: Email messages, calendar, contacts, tasks, journals, notes
      • Restore to original Exchange Server, an alternate Exchange Server (same or different mailbox), or PST file.
      • Search for items within the Exchange Database.
  • CryptoSafeGuard

    CryptoSafeGuard Protection against Ransomware

    Ever wonder why so many businesses still have to pay ransoms, despite having backups? CryptoSafeGuard mitigates many of the risks associated with ransomware.

    • 1. Shield your backup files from ransomware attack

      Without CryptoSafeGuard:

      Ransomware can attack your backup files directly in exactly the same way that it can attack data files on any of your infected systems.

      With CryptoSafeGuard:

      CryptoSafeGuard blocks unauthorized file access to the backup files, providing a shield between your backup files and ransomware.

    • 2. Detect - Preserve - Alert

      Without CryptoSafeGuard:

      The other way ransomware can harm your backups is indirectly, by attacking files on your file system. When the next backup runs, those corrupted files will be backed up, displacing your original files.

      With CryptoSafeGuard:

      When suspicious activity is detected, CryptoSafeGuard springs into action, preserving the last known-good backup, and sending an SMS alert to the registered administrator.