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Need a helping hand?

You've come to the right place.

Online help resources

Need help getting started? Looking for more information on a particular product area? Interested in demo videos? You'll find it all here.

Vendor's knowledgebase

Search a wealth of information over on the developer's website, including help getting started, guides for using specific features and articles to assist with troubleshooting.


Our knowledgebase

Search our own knowledgebase for solutions to common support issues that our MDaemon customers run into.

Go to our knowledgebase

Our YouTube videos

Find recorded webinars, specific feature highlights, information on new releases and much more over on our busy YouTube channel.

Visit our YouTube channel

Contact details

P: +44 (0)161 660 5738

Give us a call. During normal business hours, we aim to answer all calls within 10 seconds and emails within the hour.

We're open from 9am to 5pm all week days except public bank holidays and over the Christmas/New Year break.

Office address

Zen Software Ltd
Sandbrook Park
Sandbrook Way
OL11 1RY

What our customers say...

"I 'inherited' MDaemon two years ago and not only am I massively impressed with the software itself but the support is second to none."

Andy Thompson

"Really helpful and responsive technical support to refine junk and spam mail settings on the always excellent and highly configurable MDaemon mail server that we have used for over 15 years."

Richard Mansell
JB Communications

"I've been a user of MDaemon for 10+ years and every support issue has been dealt with immediately (usually a substantive reply within 10 minutes) and usually with a solution where possible."

George Gardiner
IT SMB Journal

"Been installing this since the late 90's, and for the IT guy it's a breath of fresh air compared to the headaches that Exchange gives. Much more flexible."

Ian MacDonald
IWR Consultancy