Need a helping hand?

You've come to the right place.

Online help resources

Need help getting started? Looking for more information on a particular product area? Interested in demo videos? You'll find it all here.

Vendor's knowledgebase


Check out the resources over on the developer's website for getting started info, how-to guides, in-depth technical information, blog articles, videos and more.

Visit BackupAssist.com

News and how-to guides


On the blog you'll find original content including the latest version announcements, technical tips, white-papers and anything else we think you'd find useful.

Visit our blog

BackupAssist videos


Find recorded webinars, specific feature highlights, information on new releases and much more over on our busy YouTube channel.

Visit our YouTube channel
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Contact details

E: support@zensoftware.co.uk
P: +44 (0)161 660 5738

Give us a call. During normal business hours, we aim to answer all calls within 10 seconds and emails within the hour.

We're open from 9am to 5pm all week days except public bank holidays and over the Christmas/New Year break.

Office address

Zen Software Ltd
Sandbrook Park
Sandbrook Way
Rochdale
OL11 1RY