Customer testimonials

"Another Computer consultant evaluated, purchased and recommended this software to Network Integration Solutions Inc. Since then, we are so impressed, that as far as I'm concerned any of our new servers will have a license of BackupAssist to make the media management simple.

It's wonderful.

Since Windows 2000 (and above), Microsoft has made media management a nightmare for a "small" server. All the extra work required for media management is really not required for a simple backup schedule like ours. The feature in BackupAssist that is MOST VALUABLE is the ease of configuring a simple backup schedule and having the user insert the next tape in rotation and have it all just work, without the overhead of Microsoft Media Management."

Scott Young, Network Integration Solutions Inc., Canada

"We needed a low-cost backup solution for one of our servers to do isolated, full backups every night that could provide some automation using NTBackup.

BackupAssist has an advantage over expensive software solutions because it's simple, cost-effective and gets the job done without creating a complicated mess like some of the expensive packages do.

The auto-eject, e-mail reminders and e-mail reports are great because a non-technical staff member can be assigned to remove and replace the appropriate tapes."

Jim Ficarra, Cross Current Corporation, USA

"BackupAssist was suggested to me by a friend, I tried the demonstration because I didn't like the way the larger backup programs worked. I wanted to use backup rotation, but wasn't sure how and when I found that BackupAssist managed it all for me, as well as doing the SQL and Exchange backups it was an immediate decision to buy. Great software."

Ben Townsley, Pronamics Pty Ltd, Australia

"My boss asked me to look into backup software to replace the current system, which was just scheduled Windows Backup jobs. He wanted something that would e-mail him a status report, and he also wanted an improved backup rotation scheme compared to what was in place at the time. He had used competitor at some point in the pass and found it to be too big and overcomplicated. I did some research on alternatives and found BackupAssist. In addition to having the features we wanted, we liked the fact that it was 'lightweight' and used Windows Backup so our tapes could be restored onto any Windows machine. The low price was nice, too."

Jesse Osby, Allegro Consultants, USA

"It's a simple, effective, up to date and powerful backup tool... its user friendly interface and ease of use are its greatest strengths... Great Backup-tool, excellent and quick response from your Company!"

Peter, Mapivalues NL, The Netherlands

"I avoided the high fees for a [competitor] install, and got what I needed for our small organization. Does great for our 2 servers. Wish I'd found it sooner."

Eddie, Woordbridge Gardens Inc. USA

"BackupAssist has solved our concerns with the data backup process. The program generates an email to advise us that the backup process has been completed either successfully or with problems. The attached log file provides a detailed report of the whole process. A quality, value for money product written here in Australia."

Henk, Alpha Nursing Australia P/L, Melbourne Australia

"[We] had trouble with the expensive brand... but enjoy BackupAssist's ease of use.... Works great."

Sharon, Coyote Valley Tribunal Council, USA

"We had tried several (very expensive) backup software applications and were not convinced that they were (a) reliable or (b) cost effective for our clients.

I'm glad that we found BackupAssist. Whilst we realise the importance of backups ourselves, it has always been difficult to sell to clients in small to medium business when we had to include software with a $1000+ price tag. BackupAssist will make the sale much easier not only because of the price tag, but because we KNOW that it works so well.

3 greatest strengths of the software:

1. That it is able to use the existing backup facilities present in NT/2000
2. Email reports and reminders
3. User friendliness. It provides all the options that the average client needs without being overly complicated.

It's probably the most user friendly backup software I have seen/used.

Gary, Computers@Ballarat, Australia

"BackupAssist's greatest strength is its automation. We needed a solution where the person at the remote site has NO admin rights, just needs to change the tape - nothing else!

Aaron, Direct Wines, UK

"I was referred to BackupAssist by my consultant and am very impressed at its ability to overcome the shortcomings of ntbackup.

I ran into snags using the Windows 2000 native ntbackup software and have too many other areas of responsibility to let this slow me down. BackupAssist made the difference.

Ease of use... the wizard sets up the backup scheme with a great interface. Then, customizations can be made intuitively as well.

Your great support is a strong factor in evaluating BackupAssist. I followed your instructions, installed and configured version 2.1 and the backup took place last night without a hitch - beautiful! I'm thoroughly satisfied with both the product and your support! Cheers

Joel McCormick, Interwest Distributing Corporation, USA

"BackupAssist is a great application. It's simple, intuitive and does what it's supposed to do. When I had a small problem with the app, I emailed support. They fixed the problem very quickly and sent a new version of the app. These guys obviously care about their product and the consumer. It's also a welcome relief to see a software development team that doesn't follow the industry trend by greatly overpricing their software... Thanks!

Neel, Dealer Products Inc, USA

"We purchased BackupAssist as a solid way of making sure that the data was backed up successfully. This program allows us the peace of mind of knowing that our data is securely backed up on a daily basis.

Wynnona, ADA Station Communication, USA

"BackupAssist has cured a problem I have had ongoing for several months where I have been unable to hand over the backup responsibility to the client, so a big thanks for that!

Having struggled with NTBACKUP for months, BackupAssist came to the rescue and turned a problem into a solution.... It makes the NTBACKUP program work (that's a bit obvious) and I like the usage of email to inform about backup status and reminders to load the tape.

Very user friendly and extremely easy to use.

PS. Thanks for Kylie and BackupAssist, oh yes and, Rolf Harris

Andrew Wood, NuWood Technologies Ltd, UK

"The greatest strength is without doubt the easiness of implementing a working backup schedule. Combined with the email capability it provides everything I need for our business' backups at a very competitive price level!

I really like the product! It's one of the few products I've tested where I really felt that I needed to get this product because it was so easy to use, did the job and was reasonably priced. As a small business there are a lot of programs you need that you can't afford or motivate the cost given the size of the company."

Johan Sandqvist, AB Gyllenhammar & Sahlin, Sweden

"We tried lots of software. Among those evaluated were [major competitors' products]. All of the packages except yours operated inconsistently (or not at all), several would not read backup tapes it created an verified, some could not access hardware or access was inconsistent, some caused system lockups or blue screen crashes. I could go on but it would take several pages to describe all the quirks, shortcomings and problems of each package. All of the above packages ranged in price from $900 USD to > $3,000 USD in the configuration we needed.

BackupAssist strengths ? Ease of use. Reliability. Strong reporting & notification options (yours actually work!)

Nice job. The price is definitely right for a small business."

Mr. Charles D. Amata Jr., CPTechnologies, Inc., Columbus, OH USA

"On switching to NT Server 2003 I found it impossible to get a reliable backup to work consistently using the included software utility. We already had a rotation system in use on our previous NT4.0 servers.

After struggling for a month to get NT server 2003 to run reliable backups and getting fed-up with unknown/invalid/incorrect' media messages it was a relief to find software that did the job properly and the fact that we now get emailed information messages regarding backup success or failure is an added bonus."

Chris Ransom, LEPRA (Medical Charity), UK

"We are a small (and growing!) business using SBS 2000 to manage our file services and exchange email. Having spent some considerable hours setting up automated backups etc a few months earlier, I know how unnecessarily painful this process can be. When I had to do it for the 2nd time I looked for an alternative and Backup Assist was my choice. BackupAssist takes all of that pain away and sorts out the MS Exchange open files problem in a few simple steps. Excellent.

Keep up the good work, but don't make Backup Assist to cumbersome and over burdened with new and unnecessary features."

Martin Beake, 2Sys Ltd, UK

"[We purchased] because of the Exchange and open files integration (super features :)

Yes its very user friendly and understandable."

Torben Bjarke Nielsen, Malchris Webservice, Denmark

"Old Backup S/W (Ver????) version would not work with new OS. Windows Backup very tedious to use and monitor. BackupAssist is great because:

1. Excellent Admin interface
2. Windows Backup Compatible
3. Most features found in expensive S/W

Just to let you know, love to see "Backup on ...... completed 'Normally' in my In-box each morning. Excellent product. Big on features, small on price! No competition.

Keep up the good work"

Deepak Bhatia, Star Energy Resources Ltd, United Arab Emirates

"[We] wanted another solution in addition to [competitor] and the was having problems with Windows 2003 server backup (native). I'm backing up to file on our NAS.

Great product and look forward to the future iterations."

Eric Jordan, Brighton Central Schools, USA

"Have used [competitors' products] - too expensive, complicated architecture for majority of servers we use.

Advantages of BackupAssist are simplicity. Cost. Ease of use. Ability to use native NT backup, existing MS DRP documentation and procedures etc etc

Easiest I have used so far - [competitors' products] etc. Complete novice could use this software. Full marks for ease of use / clear explanations."

Kieran Murphy, Powerscreen International Ltd, N. Ireland

"NTBackup scheduling is clumsy and unreliable. Client did not want to spend on [major competitors'] products.

We would include BackupAssist as a value-add product in every Windows Server 200x we install in future. No more headaches!"

Hong Siew, Inscope IT Solutions Pty Ltd, Australia

"We just recently upgraded our backup strategy to a tape solution. Being a small company, we were not interested in spending large amounts of money on complicated backup software, so we planned on using NTBackup instead. However, we quickly learned of the unnecessary complexities involved in using NTBackup. BackupAssist helps manage those complexities and makes our new tape backup strategy as simple as possible.

Within minutes, BackupAssist allowed us to implement a thorough backup strategy that minimized the amount of work involved by our IT staff.

BackupAssist?s greatest strength is the fact that it just works. It may seem like such an obvious thing for software to just work without a lot of hassle, but that is not usually the case. It is always a pleasant surprise when software just works without a bunch of hand-holding by the user, and that is certainly the case with BackupAssist.

Also, automatic naming of media. I am amazed that there is no easy way to do this in NTBackup, since names are the only way to realistically track multiple backups.

E-mail notifications/reminders. Given the load of responsibilities on an IT department in a software company, this is an incredibly useful feature.

I love your product - it has made implementing an effective backup strategy extremely simple and hassle-free."

Steven McAllister, RTO Software, United States

"Excellent email support is another reason I purchased. I used the demo, which is also great to have available. When I hit a few issues your support emailed answers back in short amount of time and was very clear. That isn't the case with other products I use that cost a lot of money!!!

Thanks for making a product that makes my job EASIER!!!"

Cynthia Calvin, Benchmark Ventures, USA

"I have considerable experience with IT Security & Disaster Recover. My current clients are looking for a low-cost dependable and reliable approach to backup & recovery. Your product simplifies the management of the windows-integrated NTBackup and Removeable Storage.

Low cost, Ease of use. Makes the complexity (difficulty) of Ntbackup and Removeable Storage manageable."

Anthony Povinelli, Povinelli Enterprises, USA

"Attempted to use ntbackup and had many problems. Tried the 30-day trial of BackupAssist and knew immediately I would purchase.

The beauty of this software lies in it's simplicity. I was installed and running backups within minutes."

David McGee, SynFine Research, Inc., Canada

"This software is extremely good value money, with features that you would pay hundreds of dollars for if you were to purchase on of the so call big players. The User Interface is VERY User Friendly and it is a matter of set it and forget it (well almost you still need to check the logs). Thanks for a well designed product,and I have already started to tell others about it."

Craig McInnes, Equip, New Zealand

"We used [major competitor's product] before, but found it was too expensive. The Windows 2003 standard backup solution doesn't meet our requirements though. Easy tape handling, no console login needed for tape change...

Perfect for our needs. We needed fully automatic backups."

Peter Fastre, GSM Munsterbilzen, Belgium

"I purchased BackupAssist because I was tired of pulling my hair out with [competitor's] over priced and overly complex software.

BackupAssist was the third or fourth demo I downloaded via Google. Ease of use. BackupAssist provided me with all the features I needed with a very easy to use setup/configuration interface.

Good job with BackupAssist. Other backup software companies should take follow your lead."

Jeff Lowe, Network Administrator, Indigenous Gaming Regulators Inc., Canada

"I was having problems with Windows 2003 Backup. This was just the solution I was looking for. It was easy to use and it ejected the tape. It also sends an email about the result of the backup."

Richard M. Salem, Benedictine High School, Cleveland, Ohio USA

"BackupAssist makes NTBackup work. Most backup software like [competitor] is too complex and too heavy for a something that is in fact really simple: copying files to a tape drive. NTbackup however has many shortcoming which are overcome by BackupAssist. The mail functionality is very important. Also the fact that BackupAssist is an NT service is a good thing."

Maurice Tijhuis, Twinfield International N.V., The Netherlands

"Less expensive alternative to [competitor]. We have 3 servers, 2 with [competitor] and one that wasn't backing up. I was looking for a solution for the 3rd server but didn't want to pay for [competitor].

Once the application is set up, I think it is great. It is nice to have an alternative to the bigger more expensive applications that really don't provide the same ease of use. Your application was nearly 1/4 the cost of [competitor] and was much easier to use with the same level of protection."

Chris Olson, Robart Companies (Transportation Management), USA

"Thanks for writing easy to use software, suitable for a small network environment, without all the bells and whistles which so often get in the way.

It is focused on what it does, specifically setting up the paramenters for backup to run. No unnecessary complication or blurring."

Graeme Whaley, Regional Training Unit, N.Ireland, United Kingdom

"We were using ntbackup for almost all our customers.

We think that ntbackup is enough for almost all our customer. But is not very easy to set up correctly, and each version of Windows since NT4 is different. BA simplifies the usage of ntbackup, and sends messages for success or troubles.

Keep going!"

Jean-Christophe BARREAU, Objectif Services, France

"I was looking for a program that would take care of backup needs for small businesses.

I searched on the internet and found your site, read your information and downloaded the trial software and was very impressed.

I found the software easy to use and the setup straight forward and intuitive.

Great job so far, very happy and satisfied customer."

Larry Catron, IT Consultant, Logical Premise LLC, USA

"Because for small networks (25 PC) NT-Backup is simply not usable and causes only troubles - at least for non-experts - without creating backups on tapes. We were trying to implement a backup rotation system using only nt-backup.

Easy to install and easy to use and it creates messages whether the backup was successful or not."

Notar Dr. Markus Huber, Dr. Markus Huber, Germany

"I purchased BackupAssist because I got tired of Ntbackup awful scheduler. I was looking at [competitor].

Easy-to-use, excellent mailer and scheduler."

Sasha Slavin, ESI - Expert Solutions International, Israel

"Simplicity is the keyword. We had [competitor] which had a far too big overhead on our resources."

Hans Ceelen, DA&A Driessen, The Netherlands

"Need to safely backup research data. Had the tape drive but no program to manage it. NT backup in Windows is not good. Easy to use and handle. Good scheduler, Good wizard. Good logging. Looks nice."

Oscar Norbeck, Karolinska Institute, Sweden

"To enable scheduled NTBackups to run reliably.  We had previously struggled to get scheduled NTBackups and we were looking for a solution.

Reliability + Notifications by e-mail."

Dave Edson, East Malling Research, UK

"I am impressed with this product, it is a focused product that does what it advertises to do. Good work!

Inexpensive way to get a 'backup monitoring tool' in sites where we were using NTBACKUP"

Dan Struthers, HardSoft Systems Ltd, Canada

"Found it to be the most cost effective solution to backing up our two Windows 2000 servers.

Vast improvement over ntbackup (obviously!)"

Bruce Segal, Decarie Motors, Canada

"EASY to use! A simple 20 minute training and all is good."

Mark Beyer, Boulder County AIDS Project

"What I found [in other software] was to complex and to expensive, I was about to automate NT backup when I found your solution..

Yes, piece of cake."

Ron Veerman, Satellite Software, The Netherlands

"Seamless tape rotation, automatic interface with Removable Storage.

A very useful software, simple, reliable and unexpensive. Top class support and kind people. A must for every sysadmin struggling with NTBackup."

Elena Barbera, Venus Promotions srl, Italy

"To date you have all been extremely professional, understanding, not condescending and have a great product.

I am not computer literate and was able to install and use immediately."

Harry Rogers, HomeWatchReport.com, USA

"Requirement for a good reliable front end for tape backup facilities on a MS W2K server. The cost factor was very attractive."

Mark Cheshire, University of Bristol, UK

"BackupAssist is easy to use. Quick setup of windows-backup. Price - Quality: excellent."

Pascal Balduzzi, Compubal, Belgium

"Needed to implement a backup system with our recently purchased network server.

Very user-friendly, and versatile.

Thank you for your product; I am very pleased with my decision to purchase this software. Coming from a non-profit background, it was very affordable compared to other products on the market"

Tricia Sanchez, Westshore Dispute Resolution Center, USA

"User friendly not expensive ntbackup solution comparing to others sophisticated and more expensive. It's fit for purpose for small organizations."

Tomasz Kiepek, Texaco Lubricants Polska, Poland

"BackupAssist makes NTBackup top be a useful program. We use it on the servers of our "smaller" clients.

Its user interface is intuitive and without "show elements""

Werner Schmuck, Gutenberg Rechenzentrum, Germany

"I really appreciate your backup tool....well done. Easy of use and efficient enough for our Small Org. in Europe."

David Ottaviani, Promise Technology EMEA, The Netherlands

"Looked for a tape drive software solution, tried BackupAssist and it worked great."

Jason Whinnery, Adtec, Inc. US

"We tried a list of tape backup programs, we had backup failures 3 times out of 5 and thought the problem was hardware related; the backup would start but never finish, its status would remain "running" forever. We were looking at implementing a backup rotation system prior to purchasing your software."

Berdj Boyadjian, Bankers Assurance s.a.l., Lebanon

"Needed new program to perform backup. NTbackup simply doesn't do it without BackupAssist."

Filip Højbak, Purchasing customer H.O. Service A/S (Work for CarVil Data), Denmark, Europe

"I purchased BackupAssist because it is so easy to use and it simply works! What appealed to me most was its ability to backup SQL server.

I think BackupAssist is a great product. Keep up your good work!"

Minh Tran, Hummingbird Australia Pty. Ltd., Australia

"Upgrading previous software when OS changed on PC was too expensive. A dream to setup"

John Milward, IPCO Ltd, UK

"We needed to backup Exchange and SQL Server but didn't want to spend a fortune."

Gary Baldwin, Davison C E High School, UK

"We purchased this product because of the demo, it was basicaly easy to setup and implement what was needed. What sold me was e-mail notification (and one of your testimonials). These are just my views and opinions and by no means reflect those of the people that hire me to do this job."

George Klukowski, Don Wilson Insurance, USA

"It's very easy to use. Other solutions were too expensive with almost same capabilities."

Gerardo Arlotto, Certified Novell Engineer - A.P., Jefe de Sistemas Compañía Uruguaya de Cemento Portland, Uruguay

"We have been running Backup Assist consistantly for almost 2 months now. I have to say that I am very pleased with the product itself in particular its good design features and layout."

John Greene, TIC-Jamaica, Jamaica

"We have a number of smaller clients that have only one or maybe two servers.

We, nor they, could justify the cost of software like [competitor] for there organization. BackupAssist has all we need for these types of clients and the tape rotation system is a breeze to configure."

James, LSM Dental, Dental Manufacturing Company, USA

"Ease of use and configuration and email reminders! BackupAssist is a great utility."

Tony Murray, Henry Brothers (Magherafelt) Ltd. N. Ireland

"Set it up and leave it to do it?s job."

Kerry Williams, Engineered Construction and Maintenance Pty Ltd, Australia

"Ease of use and daily assurance that the backup has been done successfully."

Trevor Halyday, Kurrajong Waratah, Australia

"Ease of use, speed of use, stability. The sales and technical people are most helpful and polite."

Bryan Shaw, Systems Manager, Sewell Moorhouse, UK

"I looked at different programs, i.e. [competitors]

I found that none of the could provide the easy-to-use GUI I was looking for.

Great software and very user-friendly."

Titti Kerr, West Indian International Tours Ltd., Barbados

"We purchased BackupAssist to enable a better and more thorough backup system, we used NTBackup but found that it was fairly limiting and did not produce clear enough log files and notifications.

Our computer maintenance company recommended the package. From what I have seen of the software, it has made my (and my IT Guys?) lives less complicated with regard to our backup needs."

David Elliott, Hampton medical Conferences Ltd, United Kingdom

"We purchased BackupAssist because it gave us the added functionality we wanted from NT backup. The version of NT backup that came with NT4 was sufficient at the time but since the release of Windows 2000 it was no longer meeting our requirements.

I have found BackupAssist to be reliable, flexible and informative. BackupAssist is extremely straight forward in my mind. I think even the lowest end of users would be able to handle this product quite easily."

Steven Jones - Network Administrator, MS Society of NSW, Australia

"The product we were using was not doing what we needed... (BackupAssist) does what is expected of a backup product... using your backup software has released a great burden."

Ron Backx, George Willcox Granite Ltd, United Kingdom

"It is "sucker-proof"...... even I could do it!"

Ronald Pieterse, FPP bv (Flower Plant Partners), the Netherlands

"NTBACKUP and Windows 2003 Scheduler do not provide a robust solution. Regularly the backups do not complete and NTBACKUP.EXE is left as a running process and has to be ended in Task Manager.

BackupAssist also lets us eject tapes after a backup. This is ideal for our remote sites where an office manager is responsible for loading tapes. If a new tape has not been loaded the backup will not happen where before it would just write over the loaded tape.

Emailing of backup reports makes it easy to confirm completed backups. The SQL backup feature saves time and effort as it automatically dumps the database and backs up the dump files.

We already had implemented a backup rotation system prior to purchase of BackupAssist and continue to use it in conjunction with BackupAssist."

Alan Douglas, IHC, New Zealand

"The application was that good, that it is worth the 127 euros more than twice... After the Eval version I was completely astonished about what this simple application did for me."

Rob Litjens, Operation Development Engineer, Maroli ICT Advies, The Netherlands

"We had our own scripts running a rotational backup but want more functionality for our clients without the need to purchase expensive products like [competitor]."

Ron Weatherup, ScotICT Limited, Scotland - UK

"It´s simple, not expensive."

Guilherme Morais, Hadron, Brazil

"Needed a simple backup solution...(BackupAssist is) simple to setup."

Eric Jordan, Brighton Central Schools, US

"Already had handwritten scripts in place but wanted greater reporting and control of the backups."

Rick Pearson, The Ripe Group, Australia

"Extremely flexible, does everything we need (and more), simple well laid out interface. Excellent product. Does exactly what it is supposed to do and is easy to configure and control."

Panztel (UK) Ltd, UK

"It appeared to service my backup needs without a large investment. The built in rotation system was a plus. When faced with the choice of purchasing a new licence that would backup open files, domino databases, and SQL Server databases versus using the existing NT Backup with BackupAsssist, the decision was simple. Adding BackupAssist to the mix only simplified the NT Backup interface, which was already a solid product... Very user friendly and relatively inexpensive. It has features that other products offer at a substantial cost.

I found that once it was setup, it ran without any further intervention. I am notified by email to insert a specific tape and am notified when the backup is successful."

Mr. Battista Foderaro, Department of Canadian Heritage, Federal Government of Canada

"Had been using [competitor] on NT but needed to upgrade to W2003 version. Rather than do so we wanted to try to use Microsoft's NT Backup in W2003 but were having problems. While trying to find answers to those problems using Google, I came across BackupAssist and decided to give it a try.

Adds value to NT Backup by overcoming that product's limitations."

Chris Smith, Faber Systems Ltd, UK

"Windows Backup Program would not automate to our needs... we do not have to go through the backup process manually.

Extremely user friendly and easy to understand. The 30 day trial really sold me. I liked that I was able to get the full functionality of the product to try so I could make up my mind to buy."

Christina Lang, A.L. Wilson Chemical Co. , NJ USA

"Installed new computer system and wanted a reliable backup... (BackupAssist) works and can be scheduled."

Suzanne Howell, Lake Village Clinic, USA

"(I purchase BackupAssist because) I experienced difficulty implementing the recurring backup schedule using MSBackup."

George Wambold, Ecology Building Society, England

"Most bang for the buck. Online files /exchange.

Very nice to use."

Jesper Hoffgaard, Hans Buch A/S, Denmark

"Simple to use and reliable

Quick and easy to order, install and use. Great!"

Leonie Simpson, Ecosys, UK

"Ease of use, simple email interface and good reliable reporting. Many other backup products over-complicate the setup process and the reporting process. [Competitor] for example is a nightmare for the average user to understand whether the backup as successful or not. Some of our larger clients are also interested in your product, simply because it lets them know, quickly and simply, whether the backup has worked or not. This may seem like a small thing but for many IT departments / backup operators it's a real problem."

Barry Anderson, Alpha Lan Systems, UK

"I didn't want to spend several thousand dollars on another backup software package that really just duplicated what Windows backup can do. I just had difficulty setting up this to be automated or scheduled. BackupAssist took care of everything and works very well.

It was very easy to setup and configure."

Randy Lane, Aeration Industries International, Inc, USA

"We had been using the embedded backup program in Windows 2000 but found that there were too many inconsistencies. Better interface for introducing new tapes and tape rotation scheduling. Much better error reporting."

Ted Khinsoe, Ranford Medical Centre, Australia

"We were using [competitor]. It was just too complicated to maintain, and use. We had a daily backup routine in place but nothing like yours.

The simplicity of the approach, completeness of backup schedules, and it's integration with an existing Microsoft Product. By far the best program for us.

I had more trouble getting RID of [competitor] than I did installing your software."

Terry Kleinsmith, Miller Mallory and Kleinsmith PLLC, USA

"Had [competitor], but found it very complex and a pain every time I wanted to replace the existing tapes in the rotation.

Easy to use, self explanatory, and backup of network drives is possible without additional software... Super happy with that!"

Dan Quirk, Cyber Cove, Inc., USA

"Easy to use, flexible and no proprietary formats for the files created."

Dave Burniston, IT Administrator, Friesen, Kaye and Associates, Canada

"NT backup which was becoming increasingly unreliable ... congratulations on a sensibly priced product that performs as well if not far better than most other solutions available... with an easy to use GUI. Would recommend it to anyone."

Ian Rigby, Chatham South School, UK

"We were looking for a non-expensive solution that really grants our data backup.

User friendly, self explained, easy-to-use and cheap."

Luiz Melges, Vitrotec vidros de seguranca ltda., Brazil

"We already had a backup rotation - we just didn't have the time to invest in creating the email and print scripts that would do it with ntbackup.exe's log files. Plus, you have an open file option that comes with the base purchase."

Robert W. Schottman, MASS Computer Systems, Inc., USA

"I love the email notification systems and the ease of use...

Simplicity... price point for the SMB market."

Ronald A. Kramer MCSE, ASE, All Computer Solutions, Inc., USA

"Simplicity and Power features combined well.

The software is stable and works. That's all I really ask."

Keith Boykin, Ollarsurveying, USA

"Our customers need a reliable simple inexpensive backup solution. BackupAssist does the job perfectly.

It is simple and it works!

Thank you for a great product at a great price. We automatically install it when we sell a server."

Tony Ford , TME Ltd, UK

"We purchased BackupAssist because it does the job, and it does the job well. The software is also very easy to use and it's cheap. Really,really cheap.

Being able to backup Exchange and open files is a big PLUS+++. The software is very user friendly and easy to use and set up. Even my boss could do it."

Adam Leach, Heathfield School, England

"E-mail notifications, tape rotations, user-friendly interface...

NTBackup build in Windows 2003 is not as user-friendly as BackupAssist is."

Piotr Lada, Helimed Sp. z o.o., Poland

"1. Worked with Windows SBS
2. Price
3. Easy to use"

Brad Porter, Porter's Survey P.C., USA

"Needed to enhance NT Backup. Needed Tape Rotation and Tape Eject."

Jon Code, Azure Dynamics, Canada

"I needed a simple fast and low cost backup system.

Ease of use, clearly written instructions and the fast and accurate support."

Michael Best, Best & Company, CPA's, USA

"I upgraded to Windows 2003 and the Backup software was not as friendly as in Windows NT 4.0. We lost data because the tapes were not pooled properly.

(BackupAssist is) easy to use and emails notification of the success or failure."

Richard Salem, Benedictine High School, USA

"Yes, we used ntbackup before - or better: tried to do so. The results were dissatisfactory. After a disk failure, we found out that the last usable backup was a month old :-(

Simple setup, yet flexible enough even for advanced configurations. Got my backups set up in no time.

I had no problems with it. It's well documented and comes with a lot of useful tips.

Keep up the good work and the friendly, quick and competent support!"

Robert Krause, Bkom GmbH, Germany

"It's a very simple and good product."

Olivier de Jaham, INFODOM, Martinique

"We purchased BackupAssist so that we would have reminders as to when to backup."

Sophie Hopkins, Gordon Property Developments, Australia

"Looking for a tool with a GUI that would replace my NT Backups that was cheap money."

Todd Gallagher, ESP Technologies, USA

"It works, it's reliable, it's simple, yet complete - common sense meets backup!"

Dan Pike, D J Pike Consultants Ltd, England

"Wanted simple to use back up software that just worked without a fuss or complicated process."

Lynda M Osborne, St John Ambulance, Isle of Man, British Isles

"We had a few embarrassing issues due to lost data. We were previously using the standard NTBackup with supplied Windows. The interface/ease of use with this were hopeless. We definitely needed to implement a better backup system.

User interface, e-mail reminders/reports, security in knowing that it will work!

Very happy with the product and the customer service is superb!"

Matt Buchan, Scott Techinical Instruments (SI) Ltd., New Zealand

"Cost was a big factor -- [A competitor was] our product of choice until we found YOU!

Ability to leverage Windows Backup consistently, automation, notification, IT WORKS!!!"

Business Network Solutions, USA

"It is integrated with the native backup structure of windows server 2003, easy to learn anyone can use it, economical, and flawless backups and recovery.

Not complicated software like the other backup systems on the market, backup exchange and windows, price and easy documentation.

Very user friendly."

Carlos Martinez, Telesis Corporation , USA

"Keep up the great work."

Chad E. Visker, ADVANCE USA, USA

"Very simple to setup and works well with Exchange.

Great product at a fantastic price."

Duncan Atack, Linc Integrated, Australia

"Basically, we decided to buy BackupAssist because we were having problems with our files, and didn't have a serious backup software we could rely on.

Its ease of use, its simplicity... I just feel secure using it."

Francisco Vazquez, Constructora Cede del Centro, S.A. de C.V., Mexico

"We have been using NTbackup on NT4 servers for years and this had worked well, but once we upgraded to Windows 2003, we started having problems managing the tape library. BackupAssist looked like it would solve these problems and allow us to put the correct tape in the server every morning and forget about it. Which it has... thanks!

A good, sound, reliable product. Thanks."

Gareth Thomson, CodaOctopus Ltd, Scotland

"We wanted to continue with NTBackup but easier administration.

It works! Ease of use."

Jens Erik Ostby, MultiCase Norge AS, Norway

"Simplicity, ease of use, and native file format."

Jerry C. Toth, Word of Life Ministries, USA

"We used to use [a competitor] to protect our Exchange data which lived on a SBS server - when we migrated to a normal Win2K server the [competitor's] Exchange plug-in was no longer valid and they wanted a huuuuge amount of money to buy the plug-in so we thought we would check out some cheaper solutions and yours was recommended to us by someone.

Price is good and it's simple to use."

Josh Downes, Report International, UK

"Fast and helpful technical support, easy to understand."

Kamra International Pty Ltd, Australia

"It's really working !

All the best and a lot of success to your company."

MSMS Marc Stucki Management Services, Switzerland

"It backs up everything simply.

I am very pleased with the software."

Morley & Co Uk Ltd, UK

"Great product."

Peter Cole, Fire Chief Equipment, USA

"NTBackup (even in SBS2003) did not give me practical solution, it's great when it works but give very little feed back when it fails. [BackupAssist] makes NTBackup practical."

Simon Edwards, Culverlands Press Limited, UK

"Easy to configure, easy to use in nearly complex scenarios.

Thank you for your help and the friendly communication."

Stefan Dewinski, Siemens Busbar Trunking Systems, Germany

"Looking for backup software that I could go to external drive. Already had software but they wanted $3000 to upgrade just so I could go to external drive. Not worth the money."

Vincent Harmon, Mountain Top Consulting, Inc, USA

"We had a need for a backup solution, I took a look on the web for some cheap solutions and BackupAssist was the right price, had a free trial and did the job.

Easy to setup and email alerts daily telling me how the previous backup went.

Keep up the good work."

Waylon Turney-Mizen, Workgroup Software Ltd, England

"We installed a new server with a REV drive and were looking for easy-to-use, moderately priced, backup software.

Has all the features we need for a modest price.

We had [a competitor] and it was way too convoluted for our needs.

It's great having a real person respond to my questions in a timely manner."

Alexcia WhiteCrow, Berkshire Taconic Community Foundation, USA

"Ease of use and functionality. It has the same great functionality of high dollar software, at a fraction of the cost.

Being that I am very busy and supporting a real time environment I found it both easy to use and understand."

Chris Simpson, McGehee Bank, USA

"We purchased BackupAssist as I had a number of problems preparing and keeping track of tapes working or failing.

I have only been using for about a month but it has made my job easier with the backups. I have been very impressed with the staff and support at Backupassist and would recommend this program to anyone that is looking for a cheap and simple solution to backing up servers."

Dave King, Metso Automation, United Kingdom

"Ease of use. We are a small business and we are actually using BackupAssist to back up to a secondary hdd until we invest into a new tape device...

Once setup it seems to run flawless.

Thanks for such a great an cost effective product!"

Justin Durrant, JetsElectric, USA

"Simpler way of automating backups on Windows servers without relying on proprietary software... for ease of portability of tapes. Tapes will restore on any Windows comptuer, without needing... proprietary software.

Ease of setup, no maintenance once setup is complete.

Excellent client service, friendly, helpful, non-intrusive staff. Easy to deal with, and the best part, a FULLY functioning evaluation version. That is the main reason I tried yours first!"

Steve Bertrand, Ontario Canada

"I needed a product that was compatible with our new Iomega REV Drive on a Windows 2003 Server system... Using BackupAssist makes use of NTBackup much more straightforward and adds useful additional functionality such as compression and e-mail notifications."

David Wright, BSA Marketing, UK

"I needed an automated backup solution for in-process, post-production work. I loaded the BackupAssist trial software and found it was simple to use and at the right price point. I like the fact that it leverages NTBackup and so takes advantage of the latest OS features like Shadow Copy for backing up open files. Other solutions charge extra for this capability."

Frank Bonini, Bonini Studios, USA

"Price, SQL backup, ease of use, and also, main reason: easy to buy without options. Whenever I try to figure out what components of a backup system I need, the vendor websites had about 30 different 'products' or 'modules' and I was always afraid I was buying too much or stuff I did not need. We are a small firm (25-30 workstations)."

Mike Oliver, Bowie & Jensen, USA

"Needed a system that is easy to operate and that would e-mail the boss."

Jan Laubscher, Systems Development & Support, South Africa

"Ease of use, Email notifications - ability to have different notices to different email addresses is great. 30 day trial is great although I was convinced after the first backup. It is critical to my purchase technique to try before you buy.

Good work and a economical solution. It had already cost me more in man hours trying to get Small Business Server 2003 Backup to work correctly than BackupAssist cost. Ten minutes to install and configure - Spot On. Our QA auditor also thought it was great."

Jason Murdoch, BradLees Consulting (BRADFORD LEES P/L), Australia

"Is so easy to buy, install and use (and it works)."

Kurt Kruber, BUSE KSW GmbH & Co. KG, Germany

"Good simple & effective product, fantastic price."

Natalie Spink, CTS, Gibraltar

"Ease of use and ease of understanding, notifications of success or failure of backup."

Rick Bowers, City Of Grand Island, USA

"Simple to use, cheap. No "fancy" stuff you don't need for small server."

Tom Thorsen Netthuset as Norway

"I think that for value for money, nothing comes close to your software. It is easy to use and very flexible. For the few months that I have been using it, I am very please with BackupAssist."

Van Vo, UEE Explosives Australia P/L, Australia

"It works! Well and unattended."

Vilmos Kopacsy, VTGe Electronics Llc., Hungary

"Easy to use and understand."

Andrew Spurr, Harry Spurr Limited, UK

"BackupAssist nicely uses the NTBackup engine and adds needed features in easy GUI.

E-mail features, simple & clean interface and it works with Exchange."

Carlos Marroquin, American Red Cross Delmarva Peninsula, USA

"Ease of use, meets our needs and competitive price."

Hilary Ryan, First Choice Housing Association Ltd, UK

"We needed a reliable backup procedure for many of our clients that relied on very little input from the end-user. Using BackupAssist with NTBackup can do this for us and we don't need to dedicate a lot of productive time to the task either.

Freeing up revenue-producing time that would otherwise be spent manipulating NTBackup and Window's task scheduler."

Jim Fitzgerald, Ivertec Teo., Ireland

"[Competitor] proving too cumbersome to re-install. Wanted to use standard Microsoft backup if possible, but confused by media pools.

Simplification of concept and operation. Emailed log and reminders."

Jim McLaren, United Wire Ltd, UK

"Straightforward and Simple to use. Simplicity means better understanding and knowing what really will occur. Backup is basic stuff - a program handling it should be basic too - not fancy!"

Kim, AB Harry Perssons Byggnadsvaror, Sweden

"Cheap and easy backup-software, with open-file support...

price - ~ 130,- EUR with open-file support and e-mail reports - unbeatable!"

Nexcelent IT-Solutions, Germany

"Ease of use and dependability. I spend hours a week sometimes working out the kinks in [competitor]. BackupAssist just works out of the gate after you install it!"

Justin Durrant, Multek\Sheldahl, USA

"Needed automated backups that were easy for staff to understand and not at a huge price."

Mark Webb, Wishes & More, USA

"Easy to use, competitive pricing."

Justin McPherson, International Maritime Consultants Pty. Ltd., Australia

"Replacement for previous system that didn't do the job... easy to use."

Marco van Vliet, Euro Mail BV, The Netherlands

"We were searching for a method to make solid backups for Exchange and SQL servers... Easy way of making backups."

P. Gerritsen, Kean-IT BV, Netherlands

"We purchased BackupAssist because the NTbackup program wasn't enought to insure the correct backup of the information.

"The greatest strengths of this software are the friendly use and the daily report.

"I would like to congratule you for this wonderful software that has made my work easy to do."

Sergio Briz Diestro, Fundación Leonardo Torres Quevedo, Spain

"We purchased backup assist to stablize our backups and ensure that we had one single backup program that would backup our files and Exchange together w/o having to spend $800-1,000 to purchase. We were also looking for automation and simplification of our backup configurations...as well all know, NTbackup is not at all what Microsoft would like to make it out to be. Getting the tape rotation and the reporting was an added bonus.

"Automation, Reporting, All-in-One Solution, Low cost!!!!!!!!!!!

"Keep up the good work, and PLEASE PLEASE PLEASE keep BackupAssist as an inexpensive alternative to the grossly overpriced backup solutions on the market!!!!!!!!!!!!!!!!!!! Also, please keep meeting the needs of small to medium businesses....the big guys don't really care about them and they need companies like BackupAssist.com!"

John Mitchell, Re-Originals, USA

"We were looking to implement a rotating daily backup scheme that was easy to use and cost efficient... It's very easy to use."

Adam Sellars, MCA, Accountants Pty Ltd, Australia

"Ease of use."

Dan Swann, TMC, USA

"Installed BackupAssist last year for a small business... It's reliable. Email notification for tape change and backup status."

Larry Bunton, Avoka Technologies, Australia

"Simple to use and administer plus it uses NTBackup.

"BackupAssist is a great backup tool built upon existing Microsoft backup utilities."

Marc Jolly, Priority One Solutions, Australia

"Because NT Backup required too much day to day maintainance and other products required too much research & implementation time.

"Just does the job without all the hoo ha.

"If you add features please stick to the basic successful formula!"

Michael Schrier LF Berwick & Company, Australia

"We bought it for our Windows 2003 servers as scheduling of NTBackup proved unreliable at best.

"First of all reliability but also greatly... email notifications and the tape rotation system."

Rob Jeffrey, Institutes of Development Studies (IDS), United Kingdom

"Installed new terminal server network and needed backup solution. Tried BackupAssist to get ntbackup working and it did. Never looked back.

"Uses the Windows ntbackup program so Windows never has any troubles restoring from a previous backup.

"Straight forward and easy to use.

"Good piece of software. Worked first time and continues to work."

Sam Casperson, Riverina (Australia) Pty Ltd, Australia *

Ease of use.

Your support is fantastic.

A M Ginsberg, St Michael's Woolmer Green & Bushey manor JM Schools, UK

Easy to set up and configure vs. Pure NT backup.

Cost effectiveness, easy installation and setup.

One of the best pieces of software I ever used/bought.

Gernot Faigel, Analog Devices, Austria

I was looking for a easy to use system by which I did not have to think about the next step. But it had to be very reliable. And I have read all the reviews. When it was clear that there was BackupAssist to do that, I was sold. Further more, the price is real good.

Have used [a competitor] and tried several other backup software but not one of them can tip on the functionality, ease of use, price and the team behind the software, from developer to sales. I am really very content with the software and am so glad to have bought it. Great sofwtare, great team and great prices.

Jerry Robles de Medina, Godo credit union, Suriname

Problems with SBS Backup (ntbackup) with Travan drive.

Flexible, good support, lots of information.

Theo Kraai, Dynastart, Netherlands

I did have some problems with the first install but I called your tech support. Let me just say that I was very impressed with both the knowledge and professional phone support that I received. If for no other reason than this you have sold me on your product by providing great customer service and support... you are miles ahead of everyone else.
   I have completed 6 full backups now. Your product delivers! I am both amazed and thankful for this product. I have restored single files and multiple files to get the feel of your software and its capabilities. I am very impressed. It works great. It is both easy to learn and to use. I cannot be happier with your software and service. Thanks for the great product.

Lance Albrecht, Manager of Information Technology, Coachella Valley Association of Governments, USA

"It gives non-technical people an easy to understand interface plus it makes the MS software work like it should."

Cecil Buckmeier, Norsemen Trucking, Inc., USA

"We previously had a tape backup system and have used [a competitor's] backup software for the last 4 years. The tape drive went bad and we replaced it. We were dissatisfied with [the competitor] and tried different backup programs to select a replacement. BackupAssist worked the best and was easiest to configure.

"As a small business... we have difficulty finding business software that is within our budget. Another issue for us is that we host our own email server and have to be able to backup our mailbox store. We are very happy to have found BackupAssist--it does what we need it to, price was reasonable, and it did not require an IT professional to install and setup. Thank you!!"

Jean Black, Cruise Masters, USA

"We updated our server to Windows 2003 Enterprise ed. The version of [a competitor] we were using was not compatible and I did not want to spend hundreds of dollars to upgrade to their new version. Given the power of the native backup program that comes with Windows Server, I just needed an inexpensive way to harness it. Your product did just that for us.

"Powerful, dependable and easy to implement.

"From novice to expert, the menus and instructions are thorough and comprehensive.

"Thank you for a well made and needed software product at a very reasonable price."

Lane Sells, Haan Crafts, USA

"Purchased because after research it seemed the best backup system for a desktop machine. I especially liked the way it was essentially a wrapper for ntbackup; it gave me more confidence in the product.

"Highly impressive."

Lee Marsh, Mellow Marsh Software Ltd., United Kingdom

"Not so expensive software and easy to configure. We had lots of problems with [a competitor].

"Easy to configure, simple to use."

Marco Benedetti, NewData GmbH, Switzerland

"I was having a lot of problems with the Windows backup on Small Business Server 2003. [A competitor] is quite pricey and BackupAssist is more reasonably priced. I was already doing a tape rotation prior... the email support has been great in every instance that I have used it. Actually, that is one of the best things of your software, the support behind it. Keep up the good work!"

Mike Boulet, Mainely Trusses, Inc, United States

"Reliability, ease of use.

Y"our SW is great and has made backing up 100 GB of Data really easy and 100% reliable at a fraction of the cost of the usual backup software."

Mike Green, UK

"I was looking for a backup solution for long time because I was sick of implementing [a competitor] (since it is [the competitor], it simply does not work stable and is horrible expensive also has features I never needed and many features are not working properly).

"I tried the 30 days demo of BA and it worked all the 30 days without any errors or complications, so I checked the price and found the BA is worth its price. It has all the functions I need for our SB customers to back up their data simple and safe.

"I think the greatest strength of the software is that thing with 'Set it up and forget it' it really is so."

Miric Milos , Business Network Service, Germany

"Ease of configurability. Wizards. Well thought out."

Neal Hacker, MPNG, Inc. USA

"We were looking for a cost-effective and easy-to-use backup solution.

"Ease of use and its completeness.

"I really appreciate your customer service and responsiveness."

Randy N. McCullough, Lutheran Social Services of Northwest Ohio, USA

"Looking for an easy to use, generic backup program that was easy for my clients to use.

"Uses standard WINNT Backup/restore with enhancements and email for success/failures/status."

"Problems with scheduling Windows backup on server 2003 fixed with this product.

"Ease of use."

Mrs Sandra Redhead, Vale First and Middle School, UK

"Ease of Use, Price

"Excellent piece of software!"

Sonny Perez, Lynn Lee DQ Inc, USA

"The necessary [competitor] options were prohibitively expensive, and I've found [the competitor] to be difficult and awkward to use in the past as well. [The competitor's] Tech Support is costly and frustrating as well. So for this new server we decided to look at alternatives. BackupAssist accomplishes what I need it to, is relatively inexpensive, and you guys actually respond personally with answers, assistance and help when I try to contact you.

"It's straightforward and easy to use and understand. I particularly like the fact that BA tells me exactly how to label the tapes, how many I'll need, and with the calendar view displays exactly which tape to use when.

"The personal aspect and attention are the best thing about BackupAssist."

Steve Jacobs, ISS Group, USA

"Simple, easy to use and understand. I don't have to have a degree in Computer Science to use.

"VERY User friendly, and easy to use.

"Your software and support is worldclass. I cannot tell you how much I appreaciate the ease and simplicity of its use. The last thing a part time administrator like me needs to have to learn how to either backup or restore in a crisis sistuation. Your support and docuementation are excellent!"

Terry Kleinsmith CPA, Miller Mallory and Kleinsmith PLLC, USA

"We wanted to use something that was efficient, simple to use and at a reasonable price."

Tom Gath, Masta Ltd, United Kingdom

"It works exactly as I expect backup software should work!

"Congratulations on creating an excellent software package which stands above others in the market for its full functionality, low cost and simplicity of use - you have filled a gap in the market perfectly."

Adam Case, Stickman Technology, UK

"Purchased it because it appeared to be the cheapest and easiest to use solution that provided both SQL and Exchange backup solutions in one package. "

Andre Wilson, Digital ID, UK

"Needed a better backup program than the basic ntbackup.exe. We were using [a competitor] on our NT4.0 Server, however when we upgraded to Windows 2000 Server, the [competitor] would not install. At that point we were not interested in spending over a $1,000 USD for new software, when the [competitor] seemed to be more enterprise like than for a single office. So, I was researching other options and came across BackupAssist. The 30 day full test drive sealed the deal! That and the price."

Bob Collins, Schaefer Fagan Engineers, USA

"Our clients needed a very reliable, DVD-based backup system.

"It works with DVD and it sends e-mail feedback.

"Very easy to set up."

Charles Hart, Hart MacFarlane & Associates Pty Ltd, Australia

"Simplicity and pre-configured backup routines.

"Straightforward and consistent."

Greg Garvin, Clear Lead Pty Ltd, Australia

"I have always had a rotating system that I maintain manually, however as I spend time away from the office it is good to have a very simple system for others to follow.

"Intuitive - very easy to use, no need to learn new terminology or change religion or anything... Oh, and reliable. Not that I've used for long but so far it's worked every time.

"Just my congratulations. At last something sleek, fast, logical, functional and reliable. It would appear that whoever wrote this came from our side of the desk."

John Podaras, TRI Hospitality Consulting, United Arab Emirates

"Reliable, easy to use and well documented.

"Thanks for great support and service."

Merat Bagha, Tiba Medical, Inc., USA

"Simple and straight forward and most importantly does what it claims to do.

"The best money we have ever spent on a piece of software."

Muhammed Haikal Lee, Habib Bank Limited, Singapore

"Looking for a reliable and cheaper replacement for [competitors] with the same backup method functions.

"Simple, reliable and user friendly backup solution with a great support from sales and technical."

Ramon Delgado, Hume Business Solutions, Australia

"Email notification, Easy to use, Easy to Schedule."

Vagelis Nastos, Vidiplus SA, Greece